Omni-channel
Bring customer and operational touchpoints into a more connected experience.
THE BLUELINK PRODUCT PORTFOLIO
Technology,
Technology,
built in layers.
Explore solutions for Government, Real Estate, Retail and Education, with xDesk connecting service operations, 1Me connecting people and brands, WayPASS connecting visitor arrivals, and 1Wap connecting WhatsApp conversations with CRM context across industries.
FIND YOUR INDUSTRYPurpose-built.
Purpose-built.
For your industry.
Explore eight featured solutions for Government, Real Estate, Retail and Education, with xDesk for service operations, 1Me for digital contact sharing, WayPASS for visitor management and 1Wap for WhatsApp communication across industries.
8 featured solutions
xDesk, 1Me, WayPASS and 1Wap serve teams across industries, so all four also appear when you explore any of the featured sectors.
Real Estate
PROPERTY & FACILITY MANAGEMENT
Your portfolio. In one view.
Connect property profiling, sales, leasing and facility management with marketing, broker access and tenant self-service.
Three core modules · Marketing & role-based portalsExplore PropertyProGovernment
PUBLIC-SECTOR TRANSFORMATION
Five products. One connected government.
Coordinate budget planning, qualified suppliers, government eTendering, internal service operations and citizen-facing eServices.
One suite · Five core sub-productsExplore Dynamic GovernmentEducation
TRAINING & WORKFORCE DEVELOPMENT
Training, connected from need to achievement.
Map training needs into annual plans, manage courses and programmes, evaluate vendors, record attendance, and support certification across the workforce lifecycle.
One solution · Nine core modulesExplore EduMAXRetail
RAFFLE CAMPAIGNS & SHOPPER ENGAGEMENT
Every purchase. A new possibility.
Connect campaign rules, purchase capture, digital or printed coupons, draw management and WhatsApp self-service in one electronic raffle experience.
One product · A complete campaign journeyExplore eRaffleCross-industry
SERVICE, ASSET & INVENTORY MANAGEMENT
Every request. Every asset. Connected.
Bring IT service management, asset lifecycles, inventory, procurement and mobile operations together on a Microsoft Dynamics 365 foundation.
One platform · Service, logistics & IT financialsExplore xDeskCross-industry
DIGITAL CONTACT CARDS & TEAM BRANDING
Your brand. Every connection.
Give every employee a branded digital contact card, with centralized onboarding, QR/NFC/link sharing, engagement insights and connected workflows.
One experience · People, branding & networkingExplore 1Me BusinessCross-industry
VISITOR MANAGEMENT & CONNECTED ARRIVALS
Every arrival. A better first impression.
Connect guest invitations, optional approvals, QR check-in, reusable NFC visitor cards and host notifications in one cloud-based visitor experience.
One welcome · Hosts, guests & receptionExplore WayPASSCross-industry
WHATSAPP COMMUNICATION CENTER
Every conversation. One connected center.
Connect WhatsApp, self-service and human agents with rich media, AI assistance, contacts and cases inside Microsoft Dynamics 365.
One center · Conversations, agents & CRM contextExplore 1WapEXTEND THE FOUNDATION01 02 03 04 05
A portfolio built to connect.
BlueLink solutions are designed around the work between systems, teams and customer moments. Extend a focused product or a connected suite with practical capabilities that keep the whole operation in view.
AI
Explore AI-enabled ways to support decisions and reduce repetitive work.
Secured Documents
Support document-heavy workflows with security-minded handling and access.
Mobility Tools
Keep relevant workflows available for people working beyond a fixed desk.
Integrations
Connect business applications and data flows around the systems you already use.
Connected possibilities
People. Processes. Possibilities.
Real Estate
Government
Education
Retail
Service management
Digital connections
Visitor management
WhatsApp communication
People. Processes. Possibilities.Real Estate
Government
Education
Retail
Service management
Digital connections
Visitor management
WhatsApp communication
Omni-channelAIDocumentsMobilityIntegrations
SOFTWARE ASSURANCEA familiar foundation.
A familiar foundation.
Built for the next step.
Choose a solution grounded in your industry while keeping a clear path to connected capabilities tomorrow.
Microsoft foundation
Build on Microsoft Dynamics 365, Power Platform and Azure, familiar technologies for business applications and connected work.
Industry context
Start with a business purpose and extend around the processes, teams and information that matter to your organization.
Room to grow
Extend your industry solution with connected capabilities as your teams, processes and priorities evolve.
BUILT AROUND YOUR SECTOR
Four industries.
01
02
03
04
Four industries.
Connected possibilities.
Government
Connect budget planning, suppliers, procurement, internal service operations and citizen-facing eServices.
Explore Dynamic GovernmentReal Estate
Bring property profiling, sales, leasing, facility management and broker and tenant experiences together.
Explore PropertyProRetail
Connect campaign rules, purchase capture, coupons, draw management and shopper self-service.
Explore eRaffleEducation
Connect training needs, annual plans, courses, enrolment, attendance, certification and reporting.
Explore EduMAXA FAMILIAR FOUNDATIONMade to work with
Made to work with
your Microsoft world.
BlueLink combines industry-specific applications with proven technology. Build on your existing investments in Dynamics 365, Power Platform and Azure.
YOUR NEXT MOVE
Let’s find your fit.
Tell us about your industry, your existing systems and the work you want to improve.
Talk to a solution expert Explore the portfolio