Rules that reward the right behavior
Set membership tiers and award points for purchases, branch visits or participation in selected activities.
XLOYAL / SIMPLE SOLUTION
Make a purchase.
Make a purchase.
Build a relationship.
Turn retail transactions into lasting customer engagement. xLoyal® connects purchase history, customer profiles and flexible rewards programs in Dynamics 365.
Built for Dynamics 365 Sales & Customer Service
Customer Purchase Reward
One customer. A more connected experience.
Illustration of the customer journeyONE PRODUCT. ONE CLEAR PURPOSE.Give customers
Give customers
more reasons to return.
A focused loyalty solution for retailers, with the flexibility to shape a program around your customers, not the other way around.
A customer profile, not just a purchase
Link POS transactions and shopping history to each customer’s Dynamics 365 profile and chosen loyalty program.
Engagement that goes with your shoppers
Mobile experiences support campaign notifications, outlet discovery, profile updates, balance tracking and reward redemption.
A simpler experience for venues
The venue app supports full or partial invoice payments by scanning the QR code in the shopper’s mobile app.
DESIGN YOUR PROGRAMYour customers.
Your customers.
Your loyalty model.
Explore the four program models offered by xLoyal. Your implementation can be configured around the approach that fits your retail business.
POINTS SYSTEM
Reward every relationship.
Connect qualifying purchases and activities to a rule-based points program. Define membership tiers and incentives around the customer behavior that matters to your business.
Purchase → Earn → Redeem
CASHBACK SYSTEM
Give value back.
Offer a cashback loyalty model and let shoppers track their balance through the customer mobile experience.
Purchase → Cashback → Return
RAFFLE SYSTEM
Make participation rewarding.
Include a raffle-based model in your loyalty program alongside the customer’s purchase history and profile.
Participate → Enter → Engage
AFFILIATE SYSTEM
Extend your loyalty program.
Use the affiliate program model as part of your customer engagement strategy, managed within the same connected loyalty platform.
Connect → Participate → Grow
CONNECTED AT EVERY TOUCHPOINT
From the checkout
From the checkout
to the customer’s pocket.
xLoyal brings the program together across the people and places that shape a retail relationship.
Your retail operation
Capture POS purchases, connect profiles and manage rules, campaigns and membership tiers through your Dynamics 365 environment.
Your shoppers
Keep customers connected through notifications, participating-outlet discovery, account management, balances and redemption.
Your venues
Give participating venues a mobile experience for QR-based transactions with shopper accounts.
SEE XLOYAL IN ACTIONA closer look at
A closer look at
your customer experience.
Explore loyalty administration, the shopper app and venue workflows in a guided product walkthrough. See how xLoyal can support your customers and retail operation.
GUIDED PRODUCT WALKTHROUGH
Explore your loyalty use case.
Talk through the models, channels and integration needs of your business with a BlueLink solution expert.
Arrange a walkthroughA FAMILIAR FOUNDATIONMade to work with
Made to work with
your Microsoft world.
BlueLink combines industry-specific applications with proven technology. Build on your existing investments in Dynamics 365, Power Platform and Azure.
YOUR NEXT MOVE
Make loyalty work for your business.
Let’s connect your customer strategy with a loyalty program built around your retail operation.
Talk to a solution expert Explore the portfolio